You have 15 calendar days to return an item from the date you received it, at your charge. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging.
You are also responsible for paying for, and arranging, return shipping to us.
Please note we will not accept returns on assembled items.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or Paypal account).
If you have any issue with your products, we will send replacement parts as needed but cannot replace them with entirely new units. The cost to ship such large items is too high. However, we will 100% guarantee that you will have a functional and safe unit with our help!