We use a variety of couriers depending on the size of the package in order to keep shipping affordable and allow us to offer free shipping over $149*.
Please allow for 1-3 business days for us to prepare your order.
Within GTA: Monday, December 23 at 10:00am Eastern
Within Ontario or Québec: Thursday, December 19 at 11:59am Eastern
Outside of Ontario or Québec (within Canada): Tuesday, December 10 at 11:59am Eastern
*Please note that delivery dates are based on delivery to urban centres and normal delivery conditions. If you live in a rural/remote area, delivery may take longer.
Delivery dates are not guaranteed. Delivery times may be impacted by causes beyond our control, including, but not limited to, weather, epidemics, labour disruptions, equipment failures or unanticipated surges in volume.
Same day delivery is only available to the postal codes listed here. If your postal code does not start with one of the 3 characters on this page, you will only be given the option to check out with standard courier delivery.
Please note that same day delivery is only available from Tuesday to Friday and is not guaranteed. All same-day delivery orders must be placed by 11am to receive your order by 10pm that day.
Canada Post Strike Update
Due to the ongoing Canada Post labour disruption, we are shipping all packages using alternative carriers to ensure timely deliveries.
Unfortunately, for some remote locations where Canada Post is the only feasible option (or where alternative carriers are prohibitively expensive), we may encounter delivery challenges. If this applies to your order, we will contact you directly to discuss the available options.
Thank you for your understanding and patience during this time.
Current shipping times (when there isn't a strike):
These time frames are not guaranteed.
Current shipping times:
At this time, we cannot ship orders outside of Canada. Our insurance will not allow it. You must have a Canadian shipping address to place an order.
Please note that since COVID, all couriers have suspended guaranteed service.
*Please also note that some very remote and rural areas may be charged an additional shipping fee. We will contact you before shipping to confirm that you would still like to proceed with your order and are ok to cover the additional charges.
We do everything we can to avoid these additional shipping fees but the cost is so expensive to ship to certain areas in Canada that we would lose money by shipping orders without an additional fee.